Rufina Arriaga
Owner and lead applicator
Runs the schedule and the paperwork. Reads and writes in English and Spanish.
About us
A Queens firm that works one building at a time
Rufina Arriaga started the company after years as a technician, because bed bug jobs kept stopping at the apartment door while the problem went on next door. Twelve of us work out of an office in Sunnyside.
Notices that say pest control and the date, nothing more
Reports by unit number, never by name
A written scope before any heat is brought in
The same prep sheet in English and Spanish
The people
Who answers the phone, and who comes to the door
Twelve of us in all. These four are the ones you'll hear from.
Harish Bhasin
Heat crew supervisor
Places the temperature probes and doesn't call a unit done until the readings say so.
Nathalie Crichlow
Building liaison
Schedules with supers, managing agents and boards, and sends the notices and the unit-by-unit reports.
Yandel Noriega
Inspector and tenant liaison
Does the inspections and talks with tenants in English or Spanish.
Meet us at the inspection
The person who inspects is on the crew that treats.